Here to help
Support for your
chess journey.
Questions about practice, progress, or Pro? Send us a note.
Email supportApp help
Include your device model, app version, and a short description of what happened. A screenshot can help. Please never send passwords, verification codes, or payment-card details.
Progress syncing
Sign into the same Square Study account on each device. Connect to the internet and use Sync progress in the app. Guest practice remains on the device where it was completed.
Subscriptions and restoring Pro
Open Settings → Explore Pro in Square Study, sign into your account, and choose Restore purchases. Use the Apple Account that made the purchase.
To manage or cancel renewal, open Apple subscriptions. Apple handles billing and refund requests.
Account and data deletion
Email [email protected] from your account email with the subject “Square Study account deletion.” We may ask you to verify ownership. Your request can cover your account and its synced practice history. Do not include your password.
For details about how information is handled, read our privacy policy.